Shipping policy
Shipping Policy
Last updated: September 15, 2026
WISH TREE offers free standard shipping to U.S. addresses.
Processing time
Orders are generally processed within 1-3 business days. Processing may take longer during promotions, holidays, or periods of unusually high order volume.
Delivery time
Standard delivery is generally expected within 3-5 business days after the order is processed. Carrier delays, weather, customs procedures, or an incorrect address may affect delivery timing.
Tracking
When tracking is available, we send the details to the email used for the order. Tracking may take some time to update after the carrier receives the package.
Address changes
Email us as soon as possible if your address is incorrect. We cannot guarantee an address change after an order has been processed or shipped.
Contact
For shipping questions, email service@wishtreerugs.com and include your order number.